Sales and Customer Management

SAP Business One

SAP Business One includes all the tools you need to streamline the entire sales process and improve the customer experience - from initial contact to after sales service.

eCommerce Integration

Automate Sales Orders and deliveries by leveraging seamless integration with eCommerce, marketplace, and courier platforms. Synchronise and share information about your products, prices, shipping information and stock availability.

Process Efficiency

Enter data once only. Reduce duplication of effort and human error with documents flowing naturally through the sales business process, from sales order to cash, and track them through every stage with the aid of a visual Relationship Map.

Multiple Price Lists

Maintain multiple price lists linked to web shops, items, or customers. Apply discounts based on criteria such as volume, period, discount group, customer, or supplier.

Revenue Maximisation

Maximise opportunities for up-selling and cross-selling with real-time display of popular, recommended, and complementary products.

Customer Service

Track the history of all serial numbered items sold and purchased. Maintain a full service history for the entire service or warranty period. Improve customer experience by maintaining a searchable knowledge base of solutions.

Sales Reporting

View product and customer trends over time. Analyse profits, track sales team and employee performance. Enjoy real-time reporting and powerful MRP features to ensure you always have the stock that’s needed when it’s needed.