IMPLEMENTATION

LAKE consultants are some of the most experienced in the UK. We draw on that experience during your system implementation.

Our Service promise:

• A solution that does what was promised
• A project that completes on time and on budget
• Support services you can count on
• Expertise to help you adapt when things change
• Professional advice to help you plan for the future

SUPPORT

LAKE is committed to delivering excellent customer service through a positive two-way partnership that delivers quality solutions in a timely and cost effective manner.

Ongoing support is provided from our dedicated service centre where you have access to members of the same team of consultants who carry out system implementations. Customers are encouraged to provide feedback and that information is used to ensure consistently high levels of service. Examples of recent feedback are given on the LAKE Customer website.

LAKE CLOUD

Cloud Solution for Infor SunSystems, Proactis and Infor d/EPM

LAKE Cloud is a managed service where we take care of all the hardware, software and database management activities associated with your LAKE solutions, including:

• Servers
• Maintenance
• Procedures
• Back-ups
• Security
• Support