Based just north of Leeds, LAKE is a software and services company that provides integrated Financial Management, Spend Control, Performance Management and ERP solutions to organisations around the UK, and in some cases around Europe. Our innovative solutions help our customers control and streamline their business processes, and ultimately improve their bottom line performance.
The business applications we sell are deployed on the cloud or on premise and come from some of the world’s most highly regarded software vendors including SAP, IBM, and Infor.
Our customer list includes many household names and focuses on a range of markets, including Social Housing, Financial Services, Charities, Corporate Head Office, Leisure, and others for our Financials solutions; and Manufacturing, Engineering, and Distribution for our SAP Business One solution.
LAKE consultants are some of the most experienced in the UK, with well in excess of a thousand projects completed. Our enviable reputation for staff retention means that we can draw on that experience during your system implementation.
We work closely with you to plan, execute and control projects, enabling us to deliver them on time and within budget, every single time. Your key link during a project will be a LAKE Project Manager. His / her role will be to marshal resources and assist you or your own internal Project Manager to schedule, plan, and review progress during an implementation. LAKE project management deploys PRINCE2 methodology.
LAKE is committed to delivering excellent customer service through a positive two-way partnership that delivers quality solutions in a timely and cost effective manner.
Ongoing support is provided from our dedicated service centre where you have access to members of the same team of consultants who carry out system implementations. Customers are encouraged to provide feedback and that information is used to ensure consistently high levels of service. Examples of recent feedback are given on the LAKE Customer website.
Our Account Management service focuses on the individual needs of each and every client. You will be looked after by an experienced Account Manager who will work tirelessly to:
Even the best systems and people require an ongoing programme of education and training. Whether it is new product features, staff changes or a desire to make better use of the current installation, LAKE provide a range of education services that ensure you make the most of your investment.
"I would highly recommend LAKE consultants. Everyone we have dealt with really knows their stuff and provided a good level of challenge throughout the implementation process; they were not shy in suggesting better ways to do things. You need that challenge in a project of this scale."
Sheffield City Trust
"We have been working with LAKE for more than five years. They provide great continuity in account management and consultancy. They are methodical and demonstrate attention to detail. The quality and thoroughness of their work has been fantastic."
Milestones Trust Charity
"The LAKE team have gone out of their way to understand how our business works. LAKE demonstrated that they were motivated to build the right solution for our needs, not just some off the shelf system."
"We went on a site visit to another college and they couldn’t sing LAKE’s praises highly enough. This confirmed our view that LAKE would provide exactly what we were looking for."
"We always feel that we have a close relationship with LAKE. And one of the fantastic things about LAKE is the staff continuity."
"We've always been well supported. We are very happy with the service we get"
"Very reliable, a great working relationship, very consultative. We have nothing but a good relationship with LAKE and long may that continue."