LAKE Customer Website


Help Desk

LAKE Support is available Monday to Friday between the hours of 8:30am and 6pm, excluding UK Bank Holidays.

For telephone support, call 0113 273 9305. Alternatively, send an email to

Online Support

Let us see your issue as it happens with a secure WebEx session:


Log and track your support cases on our self-service portal:

Customer portal


We welcome your compliments, complaints and suggestions. Please use the form below:

Recent Feedback

"Lake support is superb, especially Craig, responsive, timely and almost always have the immediate solution."

"great service"

"Thank you Dominik for solving the issue in a speedy manner."

"Very Quick response and answer to my issue from Craig. Many thanks."

"Quick and efficient response as always"

"Thank you to the team for rapid response to an issue we had, resolved with minimal input from us - friendly and supportive, appreciated, Thank you to all of the team."

"Big thank you to all the team for quickly responding to and resolving any issues we have"

"Continued, fast, knowledgeable and professional speed of response by the Lake team. Many thanks."

"Paul was a great help and professional from start to finish! Cheers Paul"


Customer Webinar:
CloudTrade - Hassle Free Electronic Commerce

Join us for this webinar where we present CloudTrade, the hassle free alternative to OCR, EDI and manual systems for processing documents.

  • Removes more paper, in less time than any other approach
  • Achieves 100% accuracy in extracting data from documents such as PDFs
  • Is integrated with Proactis P2P, SunSystems, and SAP Business One


  • Introducing CloudTrade
  • Accounts Payable Automation
  • Touchless Order Processing
  • Demonstration
  • Case Studies
  • Costs and Benefits

Dates: 5th or 13th December
Time: 10:30-11:15am
Format: Live web demonstration

Register for Webinar


LAKE joins CloudTrade Partner Programme

LAKE Sponsors Yorkshire Food and Drink Awards 2020

Infor Q&A 11.3 Available Now

Infor SunSystems 6.4 Available Now

D.R. Collin & Son chooses SAP Business One from LAKE

Learning Curve Group choose LAKE to implement a new financial management solution based on Infor SunSystems and Proactis