LAKE Customer Website

Help Desk

LAKE Support is available Monday to Friday between the hours of 8:30am and 6pm, excluding UK Bank Holidays.

For telephone support, call 0113 273 9305. Alternatively, send an email to support@lake.co.uk

Help Desk

LAKE Support is available Monday to Friday between the hours of 8:30am and 6pm, excluding UK Bank Holidays.

For telephone support, call 0113 273 9305

Alternatively, send an email to support@lake.co.uk

Online Support

Let us see your issue as it happens with a secure WebEx session:

WebEx

Log and track your support cases on our self-service portal:

Customer portal

Feedback

We welcome your compliments, complaints and suggestions. Please use the form below:

Recent Feedback

"I would like to thank the 2 individuals that helped me late last night concerning an import file from another software. As always I find your helpdesk great."

"Craig was very helpful and came up with a solution to three problems I had very efficiently. I am located in the states and Craig stayed until 7 o’clock his time to resolve all of the issues with great professionalism and dedication."

"Craig was very helpful and came up with a solution to my problem very efficiently"

"Dominik looked into our problem re Advanced Inquiry and resolved it very quickly. We were able to carry on with our jobs on our first day back in the New Year"

"Excellent and quick solving of the Backposting period extension problem today for our Year-end work"

"Hello. I would like to feed back on ticket ref... I was helped by a guy called Joe. Even though it was not fully in his remit he helped and gave excellent advice on how to resolve my query. Thanks very much for the brilliant assistance."

"Many thanks Paul for your help with our payment run"

"Quick questions answered quickly... Thanks Dominik"